Private Rented and Homeowners

Mortgage Payments

If you're struggling with your mortgage repayments, or you are facing mortgage repossession, please contact our Housing Options Team.

They can offer practical advice and assistance to help you to keep your home or to delay repossessions to give you time to sell. They can also assess your financial assistance through their limited Mortgage Repossession Fund.

Other available support

Citizens Advice, the National Debt Helpline and Stepchange can all offer advice about money and debt worries.

For other practical advice:

apply online for aid through the government's support for mortgage interest scheme
view GOV.UK for advice on repossession, if you think you're at risk of your home being repossessed
visit the National Homelessness Advice Service website

Private Tenant Support

If you are a private tenant or are considering renting from a private landlord the government booklet 'How to Rent: the checklist for renting in England' has further information about your rights and responsibilities.

The guide covers each stage of the rental process, including:

what to look out for before renting
living in a rented home
if you are asked to leave
what happens at the end of a tenancy
what to do if things go wrong
Legal requirements
Reporting concerns

Please visit the City of York Council checklist for renting.

Landlords must also have registered every deposit with a tenancy deposit protection scheme - read about the tenancy protection scheme on the UK Government website.

Repairs and improvements

When privately owned homes are in need of repair or physical improvements, City of York Council can offer advice on property maintenance and finding an appropriate contractor. For private home repairs information please visit the private home repairs page of the City of York Council website.

For information on reducing falls in the home and the Falls Prevention Scheme please read the Falls Prevention Scheme information from City of York Council.

YorHome Property Letting Agency

YorHome is an ethical non-profit driven lettings agency, managing over 40 properties in the York area. They offer support for tenants, including those on low incomes, and support for landlords.

Tenants need a referral from our Housing Options Team to rent a property from YorHome property lettings agency.

Shared Ownership

Shared Ownership is an affordable housing option to help you get on to the property ladder.

City of York Council, York Shared Ownership Programme offers greater choice and flexibility when purchasing your home by:

enabling you to purchase properties that are available on the open market
enabling you to purchase properties directly from the City of York Council
not limiting you to only new build properties

For further information about the range of schemes that are available to help City of York residents save energy, reduce heating costs and feel warm and healthy in their home, visit Home Energy Efficiency