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Support to Remain Independent
Help Staying Independent at Home
If you live in your own home and need some help to stay there, this guide is for you. You might need advice on the phone, someone to talk to in person, or regular support. There are different services that can help you live safely and happily at home.
Looking After Your Home
Healthy Homes Handyperson Service helps with small jobs around the house. It is run by the City of York Council. You can use it if you live in the York area and are:
- aged 60 or older, or
- disabled.
The Healthy Homes Handyperson Service can help with simple things like changing light bulbs, putting up shelves, or fixing small problems in your home.
You can also check this Live Well York website to find other services that can help with your home.
Preventing Falls
The Falls Prevention Scheme offers free home safety checks. They help you make your home safer so you are less likely to trip or fall. This is for people living in certain areas of York like Clifton, Guildhall, and Heworth.
You can ask for a free home safety visit.
Homeshare York
Homeshare York matches someone who needs a little help at home with someone who needs a place to live. The person living with you provides help for up to 10 hours a week. In return, they get somewhere to stay.
For more info, visit the City of York Council Homeshare York website page or email: HomeshareYork@york.gov.uk or call: 01904 554595.
Help with Drugs or Alcohol
If you need help with drug or alcohol problems, visit:
Help for drugs and alcohol use | Live Well York
Support for People Who Are Homeless or at Risk of Homelessness
The City of York Council Single Access Point is where any applications for support to remain in your home or supported accommodation are made.
Applications are made by a support organisation for:
- homeless people
- young people
- families and people with mental health support needs
Email: sap@york.gov.uk
Carecent
Carecent is a breakfast centre for people who are homeless, unemployed, or lonely. They give food, clothes, and friendly support. You can talk to volunteers who will listen and help where they can.
Help for Domestic Abuse
Helplines
If you are scared of being hurt, or feel unsafe in your relationship, you can get help.
Call IDAS (Independent Domestic Abuse Service): 03000 110 110
Call National Domestic Violence Helpline (24 hours): 0808 2000 247
Call Rape Crisis Line: 0808 802 9999
All calls are free and private.
Support from IDAS
IDAS helps people aged 16 and over who have experienced domestic abuse. They can:
- give you advice,
- help with housing or money,
- support you with police or court cases,
- offer emotional support or counselling.
They can talk to you one-on-one or in a group. You can meet in person, speak on the phone, or email: info@idas.org.uk