Description

What Is It? A small wall mounted trigger which can be discreetly placed by a doorway.
Who is the service for? Any individual who is concerned about the potential risks of unwanted callers.
How does the device work? The trigger can be discreetly pressed when answering the door to callers, and the monitoring centre can listen in to the conversation, and if necessary intervene or summon assistance. The conversations can also be recorded for use as evidence if necessary.
Cost There is no charge for equipment and installation, as this is provided free ‘on loan’ by Doncaster Council. In both cases the monitoring, alert and response service is currently £3.20 per week (exc. VAT) though anyone aged 65 and over and in receipt of Housing Benefit and/or Council Tax Benefit, is exempt from charges.
How to apply The Telecare service is currently only available to those who are assessed as needing extra support or assistance within the home following our social care assessment process.
Requests for the service can be made by people themselves, their relatives or advocates, staff from health, social care, housing or voluntary agencies, simply by calling Doncaster Council’s Adult Contact Team who will discuss specific needs and make arrangements for an assessment.