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Money and Benefit Advice


There is a range of benefits people can claim to help them meet their daily and additional needs depending on their circumstances.

People are encouraged to get information, advice and support to make sure they are receiving the right financial support.

Sometimes people have difficulty managing their money and may need help with budgeting and / or managing their debts. Anyone struggling to pay any bills to City of York Council should contact the Council straight away.

Types of benefits

Information about all benefits is available at the benefits pages of the website

Benefits advice from other agencies

To promote the take-up of benefits in York and to help people that are missing out, the city of York Council work in partnership with other agencies, such as:

A guide to advice services across York is available from 

Information from City of York Council

For more information about:

  • Different types of benefits.
  • Money problems leaflet.
  • Support for families
  • Financial help if you re disabled
  • Advice for private landlords
  • Benefit Cap
  • York resident benefits

Please go the City of York Council website

If you attend or are involved in any group and would like City of York Council to come to your meeting or host an advice session visit the City of York Council website.

Help with completing forms

Contact the City of York Council to arrange an appointment or home visit, or to get some advice from their benefits advice team, on 01904 552044 from 08:30 – 17:00 Monday – Friday.

In Acomb you can also get advice by phone at Acomb Explore (Acomb library).

The team help York residents receive the benefits and credits they're entitled to through relevant support:

  • providing information and advice on all welfare benefits and tax credits
  • helping to complete forms, deal with problems or make appeals
  • promoting awareness of benefits to those who may not realise they're entitled to financial assistance
  • helping to make a claim and understand who to contact

Last reviewed: 23/05/2018

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While every care has been taken in the compilation of this information, neither City of York Council, its partners or Public Consulting Group will be held responsible for any loss, damage or inconvenience caused as a result of using the site and any inaccuracies/errors within these pages.