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Money and Benefit Advice


There is a range of benefits people can claim to help them meet their daily and additional needs depending on their circumstances.

People are encouraged to get information, advice and support to make sure they are receiving the right financial support.

Sometimes people have difficulty managing their money and may need help with budgeting and / or managing their debts. Anyone struggling to pay any bills to City of York Council should contact the Council straight away.

Types of benefits 

Information about all benefits is available at the benefits pages of the website

Free TV Licences for those over the age of 75

New regulations have come into force on 1 August 2020 which limit the number of free TV Licences given out.
The only households that will receive a free TV Licence will be those over 75 and in receipt of Pension Credit.
For those who receive Pension Credit

If you received a free TV Licence before 31 July 2020 and you or your partner at the same address receive Pension Credit to acquire a new free TV License you need to apply via the TV Licensing page

If you have never been covered by a Free TV Licence and think you are eligible for one, please contact TV Licensing to request an application form on 0300 790 6117 (The lines are open from Monday- Friday 08.30am-6.30pm). With your application form you'll need to include Pension Credit and proof of age documents.

If you need to apply for pension credit

You can find out if you are eligible for pension credit and learn more about applying for it by using the Government's Pension Credit Toolkit
The free online Pension Credit Calculator can also tell you how much you are likely to receive.
The TV Licensing website includes further answers to the most frequently questions asked.

Benefits advice from other agencies

To promote the take-up of benefits in York and to help people that are missing out, the City of York Council work in partnership with other agencies, such as:

    A guide to advice services across York is available from 

    Information from City of York Council

    For more information about:

    • Different types of benefits, including help with Council Tax and rent.
    • Money problems leaflet.
    • Support for families
    • Financial help if you are disabled
    • Advice for private landlords
    • York resident benefits

    Please go the City of York Council website

    If you attend or are involved in any group and would like City of York Council to come to your meeting or host an advice session visit the City of York Council website.

    Advice if you have money problems

    Contact the following agencies for free debt advice:

    Help with completing forms

    Contact the City of York Council to arrange an appointment or home visit, or to get some advice from their benefits advice team, on 01904 552044 from 08:30 – 17:00 Monday – Friday.

    Last reviewed: 01/09/2020