Supported housing is defined as housing designed to meet specific needs and in which there is some level of on-site support provided as part of the accommodation offered.
There is a range of supported housing in York for vulnerable members of the community.
For more information on the strategy for 2014-2019, please visit the City of York Council website.
The City of York Council use a range of accommodation across York for single people or couples without children who are homeless. Some accommodation projects are owned and managed by the council, while some are run by voluntary organisations, charities or the private sector.
The accommodation that you may be offered depends on your circumstances and the availability of accommodation at the time.
Access to all hostels and supported accommodation is through a referral from the Housing Options team at the City of York Council, the Salvation Army drop-in centre, or a range of multiagency referrers.
These referrals to the Housing Options team are filtered through a Single Access Point to allocate hostel, supported accommodation and floating support services.
Professional referrals should be made using a Single Access Point referral form. Self referrals to the Single Access Point are not accepted, this is to ensure a person is linked in with services and is receiving the correct support. All referrals are subject to a risk assessment and applicants should have a local connection to York.
The information below gives an idea of what kind of accommodation is available in York and how this accommodation can be accessed.
Arc Light/Union Terrace managed by Changing Lives is a charity that provides accommodation and support to homeless men and couples in York, aged 18+. They have been delivering services since 1999 and operate from a signature facility, in private grounds close to the city centre, which has 35 bedrooms, meeting and counselling spaces as well as education, health, fitness and community facilities.
This welcoming and inspirational space offers Changing Lives clients not only a place to stay but also the chance to make positive changes in their lives. Arc Light’s core client group are ex-rough sleepers and those at risk of sleeping rough – the majority of whom have complex issues primarily connected with drug and alcohol misuse and mental ill-health. Work is aimed at reconnecting our clients with the opportunities that life offers and encouraging them to embrace and maximize them. This is done through the provision not only of key working support and a broad range of purposeful activity options, thus preparing them to move on through York’s co-ordinate multi-agency re-settlement network and onto an independent life.
Robinson Court is an 18 bed accommodation provider that supports homeless females, aged 18+ and young people, aged 16+ in York. There are 14 beds available for women and 4 for young people. Robison Court offers intensive support 24 hours a day and can work with individuals for up to 12 months to prepare them to move on through York’s co-ordinated multi-agency re-settlement network and onto an independent life.
The Peasholme Centre is a supported accommodation centre for 22 people, staffed 24 hours a day and caters for single homeless men and women or couples without children. The centre is a modern building with en-suite facilities in each room and has disabled access. It has group and education rooms, meeting and counselling rooms and an I.T suite, all of which are important to the centre's continuing development. To stay at the centre residents must be willing and able to take part in a planned support program, which is based on their individual needs and aspirations. It ensures that they will be fully supported in their move towards successful independent living. Peasholme offers a comprehensive support package for individuals who are homeless. It offers a structured and stable environment that gives residents the space they need to address the issues that have contributed to their homelessness. Residents take part in a planned program of support that is based on their individual needs. One of its primary aims is to prepare people for more independent, less supported accommodation. The centre plays a crucial role in helping resettle homeless people in the city and helps them to reintegrate themselves back into mainstream society.
A Bed A Head provides two step down beds at Union Terrace for individuals who are homeless and have been discharged from hospital, in need of short term ongoing medical support. Support is provided to ensure a smooth discharge from hospital and gives the opportunity to look at longer term accommodation options.
For more information on the service A Bed A Head offers please contact 01904 630500 or visit http://www.changing-lives.org.uk/get-help/
MEAM provides support to individuals who require intensive support from a number of different support agencies. The referral criteria for MEAM are: people who are homeless, with alcohol or drug issues, mental health support needs and who are in contact with the criminal justice system. The purpose of MEAM is to connect people with the appropriate services where contact has previously failed.
Howe Hill for Young People is a supported accommodation centre for young people, staffed 24 hours a day and provides accommodation for homeless young people aged 16 – 25, catering for single homeless men and women, teenage parents and young families who are expecting a child. Under York’s multi agency resettlement pathway 1st priority is given to 16-17 year olds and 2nd priority is given 18-21 year olds. Howe Hill for Young People is an inclusive accommodation and education project; it provides support to help young people achieve independent living and long term goals, through focusing on personal responsibility and change.
For information on the service Howe Hill for Young People provides please contact the Single Access Point on 01904 553844 or email email@example.com
The Avenue provides assessment and support for adults with mental health needs. The focus of this assessment and support is around developing independent living skills and tenancy related skills.
24/7 support and assessment is available in 4 bedsits with the possibility of support for up to 2 years in the site 'step down' facility which is a shared house with 6 bedrooms and staff support until 9 PM seven days a week. A typical supported housing customer would be someone recovering from mental illness who need a period of support to develop specific skills. Short breaks and crisis beds are offered on site for the same client group. Please contact the unit directly for further details about the eligibility criteria and referral procedure for these services.
For more information on the service 22 The Avenue provides please contact the Single Access Point on 01904 553844 or email firstname.lastname@example.org. Alternatively contact Mental Health Housing Officer Karen McGregor on 01904 553155 or email@example.com
Changing Lives offer a range of dispersed properties in the York area for individuals who require accommodation and lower level support before achieving independent living. Support is available at each of the properties daily between 9am and 5pm, Monday to Friday along with out of hours telephone support.
Restore (York) Ltd is a Christian charity set up to provide homes and support for people in York who would otherwise be homeless. Restore offer a range of dispersed properties in the York area for individuals who require accommodation and lower level support before achieving independent living. Restore currently has 8 houses that provide homes and support for up to 31 tenants, both male and female residents aged 18+.
Shipton Road Flats provide assessment and support for adults with mental health needs and is owned and maintained by York Housing Association. The support service is funded by Early Intervention & Prevention and is managed and provided by the Supported Housing Team, Leeds and York Partnership Foundation Trust. Clients must be able to either fund their rent themselves or be eligible for Housing Benefit; clients must have a mental health care plan and be referred by a mental health professional. Shipton Road Flats are a development of 8 self- contained flats. The support service for the flats is mainly pre-planned and can be increased and decreased depending on needs. Pre planned support is available 9 to 5pm during week days, excluding Bank Holidays. Those who use this service are working towards independent living. This service is provided for up to two years. The Supported Housing Team work with the Care Coordinator to provide support in the following areas:
For more information about the service offered at Shipton Road please contact the Single Access Point on 01904 553844 or email firstname.lastname@example.org. Alternatively contact Mental Health Housing Officer Karen McGregor on 01904 553155 or email@example.com
SASH works to prevent homelessness in young people aged 16-25 in York, North Yorkshire and East Yorkshire and aims to help young people get the support they need so that a time of crisis does not lead to a vicious circle of homelessness and unemployment. SASH works with hosts to respond to the problems of homelessness among young people in the community. The staff team provide our volunteer hosts with training, advice and support to enable them to provide a safe and welcoming environment for homeless young people in their homes.
For more information about the service SASH offers please contact the Single Access Point on 01904 553844 or email firstname.lastname@example.org or SASH on 01904 652043
Volunteer hosts offer emergency accommodation on a short term basis to a young person aged 16 –25 who has been made homeless. Hosts provide the young person an evening meal and breakfast the next morning.
For more information on the service provided by Nightstop in York please contact SASH (Safe and Sound Homes) on 01904 652043
For additional information on supported housing in York please visit the City of York Council website
Supported tenancies offer 'home living' to adults in our area who have a disability, mental health need or complex health need, through a range of accommodation and adapted properties.
For more information about:
Please visit the Supported Tenancy section of the City of York Council website..
Last reviewed: 08/10/2019