Please review and correct the information below.

Travelling by Train

Trains in York

For information about rail travel from York see the Trains section on iTravel York or visit the National Rail Enquiries website, which covers information including:

  • getting to and from the station
  • ticket buying and collection
  • staffing and general services
  • station facilities
  • accessibility and mobility access
  • a station map

For accessibility information for all stations in the York area see the Access Able Website.

Senior Railcard

Who is it for?

The Senior Railcard is available to anyone aged 60 years or over.

What is it for?

Get 1/3 off Standard and First Class
Anytime, Off Peak and Advance fares

How much is it?

A Senior Railcard costs just £30 for a whole year. A Senior Railcard covering three years can also be purchased for greater savings.

For more information, please visit

Disabled Persons Railcard

Who is it for?

The Disabled Persons Railcard is for people who have a disability that makes travelling by train difficult.

What is it for?

Get 1/3 off Standard and First Class, Anytime, Off-Peak and Advance fares for you and a friend.

How much is it?

A Disabled Persons Railcard costs just £20 for a whole year.

For more information please visit


Passenger Assist

If you need assistance when travelling by train, Passenger Assist can help.

For more information please visit

The Jam Card

The JAM card can be used by anyone with a learning disability or communication barrier. It offers the user ‘Just A Minute’ with everyday interactions when out in public.

Virgin Trains has become the first travel company outside of Northern Ireland to introduce this ground-breaking initiative for people with communication barriers.

Anyone with a JAM card can present it to Virgin Trains staff to let them know they have a communication barrier which could be a result of number of factors including autism or a learning difficulty.

The JAM card scheme has been introduced across Virgin Trains routes and follows Virgin Trains’ recent industry-first initiative with Amazon which allows customers with disabilities to book JourneyCare through Alexa. In the style of a credit card, it will help customers discreetly make staff aware of their condition.

To find out more and/or get a card:

The Sunflower Lanyard

Not all disabilities are visible – some are not immediately obvious, such as autism, chronic pain, dementia, anxiety, visual or hearing impairment. Living with a hidden disability can make daily life more demanding for many people, but it can be difficult for others to recognise, acknowledge or understand the challenges you face.
Wearing the hidden disability Sunflower discreetly indicates to people around you including staff, collegues and health profesionals that you may need additional support, help or a little more time.

Other Railcards

Last reviewed: 29/01/2020

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While every care has been taken in the compilation of this information, neither City of York Council, its partners or Public Consulting Group will be held responsible for any loss, damage or inconvenience caused as a result of using the site and any inaccuracies/errors within these pages.