Please review and correct the information below.

Covid-19 Getting Out and About


General Advice Out and About Using Public Transport

York remains under the nationwide lockdown.

When leaving your house, please remember to take into account the motto Hands, Face and Space

This will mean you must not travel abroad or stay overnight within a Tier 3 or Tier 4 area of the UK but you can still travel;

  • to work (where this cannot be done from home),
  • travel for caring and education responsibilities,
  • to access voluntary, charitable or youth services,
  • to visit your support bubble,
  • to receive medical treatment,
  • for moving home,
  • because of caring responsibilities

However, you should try to ensure that you reduce the number of journeys you need to make. 

If you are travelling to another area of the UK please ensure that you respect the rules in Scotland, Wales and Northern Ireland.

You must not travel to any destinations outside of York unless vital. 

The Government have confirmed that anybody in England can use public transport, but they should still consider alternative means of transport to travel if they can. It is obligatory to wear a mask or face covering when using public transport such as buses, train and taxis.

This includes wearing a mask or face covering whilst in a public transport hub (bus stations or railway stations) or within the taxi.

You will be exempt from wearing a mask or face covering if you meet the criteria set by the Government.

Passengers must also observe social distancing whilst travelling (such as leaving 2 metres if possible between your seat and another).

Given the tighter measures in place, you might have to plan and be patient during peak times. If it is necessary for you to travel, it would be best to travel off peak when you can.

Please do not travel if you are feeling ill at all and if you need to use transport for work purposes please try to reduce the number of journeys you need to make.

Walking

Walking is a simple way to travel within the city and increases mobility, mental health and allows for regular exercise.

iTravel York provide a list of walking resources in the city.

Move the Masses, which is a walking buddy scheme within the city provides a chance to have an accompaniment during a walk.

Move the Masses, is a voluntary scheme to help those who are currently inactive and unable to get out of their house due to underlying conditions such as:

  • Mobility issues
  • Anxiety
  • Loneliness
  • Lack of confidence

To sign up for the scheme and request a "Move Mate" or to take part as a volunteer please visit the Move the Masses website.

Cycling

Cycling is a healthy, quick and climate friendly way to get around the city.

York is a compact and safe city to cycle round and has an extensive network of off-road cycle paths and on-road cycle lanes for everyone to enjoy.

The York Cycle Route map, shares all information on cycle routes and tips on safer cycling in the city.

The City of York Council Road Safety team also offer 1:1 Urban Cycle Skills sessions to adults who wish to refresh or develop their cycling skills on the road.

The bespoke sessions, led by National Standards Instructors, show you how you can cycle more safely and confidently in traffic. They are currently available at the subsidised cost of £5. All the details can be found on the Urban Cycling part of the iTravel website.

Bookings are still welcome through lockdown, with sessions delivered as soon as possible and only when Covid safe.

Sadly, it is not possible to offer the popular Family Urban Cycle Skills sessions at the moment.

For children, National Standards Bikeability is offered to all schools in York. Schools book these sessions in advance with the Road Safety Training Co-ordinator.

If you have any enquiries about cycle training provision in the city, please do not hesitate to email cycling.training@york.gov.uk or ring 01904 555579.

E-Scooters and Electronic Bikes

The newest available option within York is the electronic scooter (e-scooters)

The city is undergoing a year long trial of e-scooters. The 100 scooters provided by the company TIER will provide a green and COVID safe for transport for getting around the city.

Renting an e-scooter will cost £1 to unlock and 15p per mile.

The TIER e-scooters come with an integrated helmet, the largest front wheel in the market, wider foot plate dual suspension, double kick standard dual drum brakes for stable riding on uneven surfaces

There are a number of shops within the city that sell electronic bikes. Further information on where to buy where to purchase electronic bikes can be found on the iTravel York website.

Buses in York

It is obligatory to wear a face covering for the entire journey, unless you have an exemption from wearing one.

Passengers should use hand sanitiser before and after each journey. All Bus Companies who operate services in York recommend contactless card payment or by mobile phone app in advance of the journey. Most bus companies that operate in York (Arriva, Connexions Bus, Transdev Coastliner, East Yorkshire and First Bus York) have free downloadable ticket apps.

If you only have cash, some drivers will accept this, but please have the exact fare. Timetables on some bus routes in and around York will have changed. iTravel York provides helpful details of timetables and routes.

There is reduced capacity on buses due to social distancing measures, and so you may have to wait for another bus to arrive if the first one is full. Once on the bus there will be signs and tape on seats to show clearly where passengers can sit. Passengers are not allowed to stand at all on buses. Some buses will display their capacity on their destination boards. Please check the First Bus York website for more information or their Twitter feed @FirstYork

Park and Ride in York

Five of the six York Park and Ride sites and services are operational apart from Poppleton Bar.

The measures brought in by other bus companies such as wearing face coverings, contactless card payment, keeping a distance between other passengers, using hand sanitiser before and after boarding should be followed when using Park and Ride services.

For further information including timetables and fares, please visit the Park and Ride website.

Trains

Some railway companies that operate from York Railway Station are continuing to run a temporarily reduced timetable of services.

All passengers MUST wear face coverings whilst in the railway station and whilst travelling, unless they have an exemption. If you do not wear a face covering you can be subject to a maximum fine of £6,400.

If you have a non visible disability you might feel more comfortable wearing a Sunflower Lanyard and Assistance card. This will inform staff that you might need further support whilst travelling, such as benefiting from a priority seat or more time when travelling. You can purchase the Sunflower Lanyard and Assistance Card here.

London and North Eastern Railway (LNER)

From Friday 25 December- Wednesday 30 December, there will be no trains running to and from London King's Cross. Please do not travel to and from London between these dates.

LNER require passengers to book their tickets in advance of arriving at the station to board the train. You will need to book a reservation when purchasing your ticket as LNER will not take passengers without a reservation, to support social distancing. They are running a temporary reduced timetable of services.

Face coverings are required on their trains and at railway stations, unless passengers have an exemption.

Passengers should travel at off peak times to ensure that social distancing guidance is followed and wash their hands before and after travelling. They should also only sit in their reserved seats.

If you are travelling as a group or household, it is fine to sit together in your reserved seats but you must ensure to maintain distance from other passengers.

For information about travelling during the Christmas period, please visit the LNER website.

CrossCountry Trains

CrossCountry require passengers to book their tickets in advance of arriving at the station to board the train.

You will need to book a reservation when purchasing your ticket as Cross Country will not take passengers without a reservation, to support social distancing.

To reduce social contact, CrossCountry are encouraging customers to select an e-Ticket or Smartcards for Season Tickets and use contactless payment on all their services. Cash is not accepted on board their services.

They also have a limited number of seats available on their trains and so places are available on a first come first served basis and if the train is full, you will not be able to travel on that service.

The CrossCountry website provides updated information on timetable disruption.

Face coverings are required on all CrossCountry services, and it is recommended that you wash hands before and after boarding the train. If possible it is recommended that you carry hand sanitiser.

They also recommend that you wash your hands before and after travelling. More information can be found from the CrossCountry website.

Grand Central

No Grand Central trains will be operating between 25 December 2020 and 1 January 2021.

For other services outside of these dates, you will need to book a reservation when purchasing your ticket as Grand Central will not take passengers without a reservation, to support social distancing. If you do not have a reservation, you will need to get in touch with Grand Central Customer Relations or with them on Social Media. More information is located on the Grand Central Website.

Northern

Northern recommend that passengers follow government guidance and only travel using their services if it is essential.

They have suspended selling tickets on their services. You must buy tickets before you board the train.

Tickets should be bought online, via their website, their free mobile app, at vending machines or at Northern staffed railway stations.

Passengers must use contactless payment until further notice, and those who wish to use cash must use the ticket vending machines. They must also respect social distancing rules whilst on and off the train, wear face coverings and wash their hands before and after their journey.

Regional Restrictions

Northern have released further information about travel to, within and from areas that have regional restrictions.

Transpennine Express

Transpennine Express are currently operating a reduced timetable of services.

Passengers using Transpennine Express services must wear a face covering unless they are exempt.

If you are found not to be wearing a face covering and you do not have an exemption you could receive a maximum fine of £3,200 from the British Transport Police.

This includes in and around the railway station when boarding and arriving at a destination. All passengers are recommended to buy their tickets online from either the Transpennine Express website or via the TPE free app.

You can also buy your tickets at the station from vending machines (which accept cash) or through Transpennine Express staffed station ticket offices (where contactless payment is recommended). Passengers are also recommended to travel off peak when they can (10.00am-15.00pm and after 18.00pm)

Taxis (Private Hire Vehicles)

Passengers must wear face coverings within taxis whilst travelling.

Taxi firms may install protective barriers between passengers and drivers to prevent the spread of COVID 19. It is at the discretion of the driver (following a risk assessment) whether to admit a passenger without a face covering.

Not all taxi firms can take contactless payment, especially hackney carriages (immediate hire from taxi ranks). Passengers can check with with the private hire operator if the pre-booked taxi (private hire vehicle) can take contactless payment.

Some firms have their own downloadable apps and payment for journeys ordered online. Further helpful information on taxis in York is located on the Information Pages on the City of York Council website.

Pubs, bars, restaurants and licensed premises

Update regarding the National Lockdown:

All pubs, bars, restaurants and licensed premises are closed unless they are operating as restaurants. More information about the regulations can be found here.

This excludes those businesses who provide food and drink for takeaway (before 10pm and NOT including alcohol), click and collect, drive through or delivery.

Last reviewed:22/01/2021