Advocacy

York Advocacy Hub

York Advocacy Hub is a service delivered by York Mind to provide 5 specialist advocacy services via a single point of access. These are:

NHS Complaints Advocacy 

The NHS complaints advocacy can provide you with information on how to make a complaint. If you require additional support due to mental ill-health, learning disability or communication difficulties the advocates can help you to make a complaint.

General Advocacy

Help is available if you are aged 18 or over, have a disability, mental ill-health or are a vulnerable person with an issue you need support with. For further information please go to the general advocacy information page on the advocacy hub website.

Care Act Advocacy 

You may be entitled to advocacy support if you have substantial difficulty engaging in decisions your social worker is making about your care and support.

Independent Mental Capacity Act Advocacy

This advocacy service is available for people who have no appropriate person with which to consult, and who lack capacity to make decisions about either serious medical treatment or long term accommodation. For further information please go to the independent mental health capacity act advocacy page on the advocacy hub website.

Independent Mental Health Act Advocacy

This advocacy service is available if you are detained under the Mental Health Act 1983, conditionally discharged or on a Supervised Community Treatment or Guardianship Order. For further information please go to the independent mental health act page on the advocacy hub website.

Relevant Person's Representative

A Relevant Person’s Representative (RPR) is a person appointed to someone who is deprived of their liberty in a Care Home or Hospital. Often this is a relative or close friend, but in the case of someone where there isn’t a potential candidate, this can be a paid RPR.

Older Citizen Advocacy York

Older Citizens Advocacy York (OCAY) has been an independent charity in York since 2002, funded primarily by the Big Lottery as well as a number of smaller grants, donations and fundraising. 

They aim to help people have their voices heard, through advocacy. They have upwards of 20 committed and skilled volunteers, including volunteer advocates, fundraisers and trustees, and a team of 4 dedicated part-time staff. 

The majority of advocacy is delivered through volunteers, supported by staff with qualifications in advocacy. They offer ongoing training and development for all volunteers and staff.