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City of York Council have teamed up with other organisations and charities in York to create a website that offers information and advice to the community.

York CVS is a social action organisation. They take steps to make positive change, challenge issues and grow new ideas for the future which strengthen communities.

Since 1939, York CVS has supported thousands of local charities, voluntary organisations and social enterprises to do just this. We help them focus on what they do best – making a difference for individuals and their communities.

Visit York CVS website

Healthwatch York’s aim is to put local people at the heart of health and social care services in York.

Healthwatch York is your way to influence local health and social care services – hospitals, care homes, GP surgeries, home care services and many others.

Healthwatch York can help you and your family get the best out of your local health and social care services.

You can be involved in shaping these services according to what your community wants or needs. We want to put you at the heart of health and social care services in York.

Visit Healthwatch York website

Explore York Libraries and Archives Mutual Ltd is an Industrial and Provident Society with charitable status.

We are one third owned by staff and two thirds by our Community Members. Anyone over the age of 16 can apply to own one share in Explore as a Community Member.

Visit Explore website

Age UK York is an independent local charity. We've been working in the local community to help older people for nearly 50 years. We have 100 dedicated staff and over 400 volunteers

helping us to deliver services and activities for older people in York. Other services include our befriending service, helping people after a stay in hospital and holidays for older people.

Age UK York encourages older people to speak out about local and national issues. We are here to make more of life in York.

Visit Age UK York website

York Mind is an independent provider of high quality mental health services in York and its surrounding area.

Our wide range of services help individuals as they recover from a variety of mental health conditions. We are a leading local provider of services supporting individuals recovering from mental ill-health to achieve outcomes that will progress them towards recovery, social inclusion and integration in mainstream activity such as learning, volunteering or employment.

We believe that the condition does not define the individual. To that end, we campaign to raise awareness of mental ill health and combat the stigma surrounding mental health conditions.

York Mind aims to be an inclusive and accessible organization, emphasising the importance of acceptance and tolerance of the beliefs, opinions and wishes of our clients.

Visit York Mind website

Our organisation is made up of member GP practices. We are an NHS organisation led by clinicians who understand the needs of the community and the impact that local services have on patients' health.

We serve a population of more than 351,000 York, Selby, Tadcaster, Easingwold and Pocklington people from and the surrounding towns, villages and rural areas.

We are responsible for the monitoring of commissioned healthcare and the planning and design of many of the health services. Our main areas of responsibility are:

Planned hospital care Urgent and emergency care Rehabilitation care Community health services Mental health and learning disability services.

Visit Vale of York CCG website

York Human Rights City is a catalyst for York's businesses and organisations to champion a vibrant, diverse, fair and safe city.

A Human Rights City is one that seeks to engage with people’s real concerns by using a human rights framework to address local, everyday priorities -such as the right to good quality education, housing, health and standard of living for all its residents, without discrimination.

Visit York Human Rights City website

Tees, Esk and Wear Valleys NHS Foundation Trust provide a range of mental health, learning disability and eating disorder services for children, adults and older people living in the Vale of York, as well as

most of North Yorkshire, County Durham and Darlington and Teesside.

Visit Tees, Esk and Wear Valleys website

CAY is an independent local charity providing advice on a wide variety of issues including: welfare benefits; money advice; employment; immigration; homelessness; housing; and family legal issues.

We are based at West Offices where we offer a city centre drop-in three mornings a week (Monday, Wednesday, Thursday 9.30 to 12.30) and casework appointments on the other two days per week. We also operate drop-in and appointments at 16 outreach venues across the city. Together with National Citizens Advice CAY also undertakes research and campaigns to address the causes of issues and to campaign for social change. From April 2019 CAY will provide a Universal Support service for anyone applying for Universal Credit.

Visit Citizens Advice York website

Social Vision provides support to not for profits, social enterprises and ethical businesses across the city of York. We help people make connections, grow their idea, increase visibility and provide better services to vulnerable, marginalised and isolated people across the city.

Visit Social Vision website

York Carers Centre is an independent local charity offering free support to unpaid carers of any age living or caring for someone who lives in York.

We offer carers one to one support, a Carers Emergency Card, regular newsletters, opportunities to meet up in the community with other carers, benefits and rights advice and Carers Assessments of Need. As well as adults we also support young carers (5 to 18 years) and young adult carers (18 to 25 years).

Visit York Carers Centre website

York has joined the UK Age Friendly network and is working towards gaining age friendly status from the World Health Organisation.

Being Age Friendly means that older residents are encouraged to become active citizens, shaping the place that they live in by working alongside local groups, council and businesses to identify and make changes to the physical and social environment they live in.

Visit Age Friendly York website.

York’s Local Offer for SEND is a user friendly site for children, young people and their families with Special Educational Needs and Disabilities (SEND).

The site offers a range of information on services, education and health providers, activities, advice and a range of contact details of places and people in and around York. The site aims to offer its users with as much information regarding what is on offer in York to young people with additional needs, to ensure a positive childhood from 0-25 years old. With information starting with birth, to picking the right primary school, the process of applying for an EHCP or Support Plan, and moving through academic years all the way to preparing for adulthood and all the obstacles that come with growing up and leaving school. For an answer to any question regarding SEND in York, the Local Offer for SEND can help.

Visit York Local Offer website

OCAY helps people with issues and problems ranging from finances and benefits, through to complaints and disability issues. Many of the people we support have underlying issues such as dementia, ill health, disability and frailty as well as the immediate issues for which they seek our help. 

The service is free to users, confidential, and independent of any other service. We work from an office in the Priory Street Centre. We are open Monday to Friday, can offer home visits and will work with clients for as long as their situation requires.

Visit the OCAY website

York Older People Assembly campaigns on behalf of older people.


• Campaigning on behalf of older people

• Organising Open Meetings on a bi-monthly basis at the Friends Meeting House

• Producing 4 newsletters/year - 3500 copies distributed throughout the city

• Organising the Annual Information Fairs in the city

• Organising the 50+ Festival annually and sending the programme to all members and 3500 distributed city wide.

Visit YOPA website

North Yorkshire is the largest policing area in England and it is our job to keep your local communities safe from crime.

Visit North Yorkshire Police website


The Yor-OK website is designed to support parents, carers, children, young people and anyone who works with children, young people and families. If you are not sure where to find information or answers to your questions contact York Family Information Service on 01904 554444; TEXT ONLY 07786202241 or email fis@york.gov.uk and an Information Officer will try and help you.

Last updated: 18/10/2021