City of York Council - Housing Options Team

The Housing Options Team provide advice about housing issues and homelessnes. 

They provide information if you are at risk of homelessness because you are:

• being asked to leave by family or friends
• break up of a relationship
• domestic violence/domestic abuse
• leaving hospital with nowhere to go
• leaving prison with nowhere to go - read the York Offender Housing Protocol
• mortgage arrears and house repossession
• notice to quit or notice seeking possession received from landlord
• redundancy or loss of earnings
• rent arrears from us, a Housing Association or a private landlord
• eviction
• benefit entitlements (housing benefit and council tax support)
• rough sleeping

For more information on the service that the Housing Options Team provides, or to seek advice please call the Housing Options Team on 01904 554500 Monday to Friday (ex bank holidays) 9:30am to 12pm and 2pm - 5pm or email  housing.options@york.gov.uk