1-2-1 Counselling

We provide counselling and therapy services to the people in York and surrounding areas through a team of experienced, professionally trained counsellors.

We offer a donation-based service that is open to all and is easily accessible. All counsellors are members of a relevant professional body such as the British Association for Counselling and Psychotherapy (BACP) and offer a professional and ethical service. We offer both face to face and telephone counselling.

What is counselling?

Counselling provides a confidential setting in which to explore personal concerns, difficulties or distress. People may bring to counselling a range of life issues such as anxiety or depression, stress, relationship problems, low self esteem, loss or bereavement.

Confidentiality

Your counsellor is here to listen to and support you in a way which is different from friends or family, and confidentiality will remain at all times, subject to exceptions required by law. Your counsellor will be able to provide more details if you have any questions regarding confidentiality.

Telephone and face to face counselling

We offer 7 sessions of counselling, either face to face or by telephone. Sessions generally will be at the same time and day of the week and where possible over consecutive weeks. The service runs Monday to Friday.

Both telephone and face to face services are designed for those living in York and surrounding areas and the face to face sessions take place at our private rooms in Tower House, Fishergate or Quaker Meeting House, Friargate.

If you would like to use the telephone service, we ask that you ensure there is a place where you can speak in confidence when the counsellor rings you for your sessions.

Contact us

If you have decided to get in touch with us, the first step is to leave a voicemail message on our confidential answering service 07587 155678 (24 hours). We will call you back, and take some brief details, including days and times when you would be available for sessions. You will be contacted again as soon as a counsellor becomes available, and a first appointment arranged.