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Shopping for People with Specific Needs

General Information

The City of York Council has a page providing information on city centre disabled access.

This page provides the opportunity to look at or print a map with useful information.

The City of York Council website also provides a list of all the Public Toilets in York  and a list of all the Car Parks in York with maps.

Home Instead, in partnership with Age Friendly York have produced a map with businesses that have agreed to provide a seat or toilet, even if you are not a customer. This initiative is called Take a Seat

We Care Project

We Care is a North Yorkshire Police scheme designed to support anyone who is vulnerable and needs some help and assistance when they are out and about in York or North Yorkshire.

The scheme has been designed, with the support of York People First, to enable people to go out into their community and live their lives, but at the same time feel a bit safer and secure.

It also provides important information to the police about a scheme member, so if they ever need to dial 999 or 101, the police are aware of any special needs the caller has and can assist them and provide a level of service in line with their requirements. Email wecare@northyorkshire.police.uk for more information.



On the Access Able website you'll find detailed access information for shops, pubs, restaurants, cinemas, theatres, railway stations, hotels, universities, the hospital and more. 

Established over 14 years ago, Access Able's mission is to maximise independence and choice for disabled people in accessing their local area and the places you want to visit.

Euan's Guide

Euan's Guide is the disabled access review website where disabled people, their families, friends and carers can find and share the accessibility of venues around the UK and beyond. The website shares thousands of experiences and is the go-to tool for many disabled people.

Assistance with Mobility


What is Shopmobility’s offer?

Shopmobility is a Registered Charity which hires out electric scooters, wheelchairs and manual wheelchairs to anybody who needs one to enable them to enjoy the shops and attractions of the City of York.

  • Whatever your age or walking disability
  • Blue Badge not needed
  • Low daily hire charge
  • Enjoy York's shops and attractions
  • Longer hire term available

Shopmobility is independent of the City of York Council and other Shopmobility schemes operating elsewhere.

Where is Shopmobility in York?

The Shopmobility Centre is located on Level 2, Piccadilly Car Park above Primark and Boots the Chemist in the Coppergate Centre, which is in the centre of York. 

Visit the Shopmobility website for more information on:

  • How to get to the Shopmobility Centre
  • How shopmobility works
  • Who can use the scheme
  • Are they easy to drive?
  • Where can I go?
  • Where do I park it?
  • Charges
  • Membership
Last updated: 17/11/2023