Shopping for People with Specific Needs

General Information

The City of York Council has a page providing information on city centre disabled access.

This page provides the opportunity to look at or print a map with useful information.

The City of York Council website also provides a list of all the Public Toilets in York and a list of all the Car Parks in York with maps.

Home Instead, in partnership with Age Friendly York have produced a map with businesses that have agreed to provide a seat or toilet, even if you are not a customer. This initiative is called Take a Seat

We Care Project

We Care is a North Yorkshire Police scheme designed to support anyone who is vulnerable and needs some help and assistance when they are out and about in York or North Yorkshire.

The scheme has been designed, with the support of York People First, to enable people to go out into their community and live their lives, but at the same time feel a bit safer and secure.

It also provides important information to the police about a scheme member, so if they ever need to dial 999 or 101, the police are aware of any special needs the caller has and can assist them and provide a level of service in line with their requirements. Email wecare@northyorkshire.police.uk for more information.

Accessibility

Access Able

On the Access Able website you'll find detailed access information for shops, pubs, restaurants, cinemas, theatres, railway stations, hotels, universities, the hospital and more.

Established over 14 years ago, Access Able's mission is to maximise independence and choice for disabled people in accessing their local area and the places you want to visit.

Euan's Guide

Euan's Guide is the disabled access review website where disabled people, their families, friends and carers can find and share the accessibility of venues around the UK and beyond. The website shares thousands of experiences and is the go-to tool for many disabled people.

Assistance with Mobility

Shopmobility York

Shopmobility is a Registered Charity which hires out electric scooters, wheelchairs and manual wheelchairs to anybody who needs one to enable them to enjoy the shops and attractions of the City of York.

Whatever your age or walking disability
Blue Badge not needed
Low daily hire charge
Enjoy York's shops and attractions
Longer hire term available

Available from 10am-4pm

Shopmobility is independent of the City of York Council and other Shopmobility schemes operating elsewhere.

Do you have mobility issues? If you use a mobility aid you may have had difficulty ordering an accessible taxi. Did you know there is an easy alternative? If you are able to get into a standard taxi, you can be taken straight to Shopmobility York’s office in Coppergate Car Park where you can hire a low-cost wheelchair or mobility scooter for the day (10-4pm). It’s advisable to pre-book the return taxi to take you home, from Shopmobility York. Door to Door Service!

Where is Shopmobility in York?

The Shopmobility Centre is located on Level 2, Piccadilly Car Park above Primark and Fenwick the Chemist in the Coppergate Centre, which is in the heart of York.

Visit the Access Able Website for venue accessibility information.

Visit the Shopmobility website for more information on: