Travelling by Train
Trains during Covid
Some railway companies that operate from York Railway Station are continuing to run a temporarily reduced timetable of services.
All passengers MUST wear face coverings whilst in the railway station and whilst travelling, unless they have an exemption. If you do not wear a face covering you can be subject to a maximum fine of £6,400.
If you have a non visible disability you might feel more comfortable wearing a Sunflower Lanyard and Assistance card. This will inform staff that you might need further support whilst travelling, such as benefiting from a priority seat or more time when travelling. You can purchase the Sunflower Lanyard and Assistance Card here.
London and North Eastern Railway (LNER)
LNER require passengers to book their tickets in advance of arriving at the station to board the train. You will need to book a reservation when purchasing your ticket as LNER will not take passengers without a reservation, to support social distancing. They are running a temporary reduced timetable of services.
Face coverings are required on their trains and at railway stations, unless passengers have an exemption.
Passengers should travel at off peak times to ensure that social distancing guidance is followed and wash their hands before and after travelling. They should also only sit in their reserved seats.
If you are travelling as a group or household, it is fine to sit together in your reserved seats but you must ensure to maintain distance from other passengers.
CrossCountry require passengers to book their tickets in advance of arriving at the station to board the train.
You will need to book a reservation when purchasing your ticket as Cross Country will not take passengers without a reservation, to support social distancing.
They also have a limited number of seats available on their trains and so places are available on a first come first served basis and if the train is full, you will not be able to travel on that service.
CrossCountry are running a temporarily reduced service until Sunday 12 December 2020. The CrossCountry website provides updated information on timetable disruption.
Face coverings are required on all CrossCountry services, and it is recommended that you travel at quieter times of the week. They also recommend that you wash your hands before and after travelling. More information can be found from the CrossCountry website.
Grand Central require passengers to book their tickets in advance of arriving at the station to board the train.
You will need to book a reservation when purchasing your ticket as Grand Central will not take passengers without a reservation, to support social distancing. If you do not have a reservation, you will need to get in touch with Grand Central Customer Relations or with them on Social Media. More information is located on the Grand Central Website.
Northern have suspended selling tickets on their services. You must buy tickets before you board the train.
Passengers must use contactless payment until further notice, and those who wish to use cash must use the ticket vending machines. They must also respect social distancing rules whilst on and off the train, wear face coverings and wash their hands before and after their journey.
Northern have released further information about travel to, within and from areas that have regional restrictions.
Passengers using Transpennine Express services must wear a face covering unless they are exempt.
If you are found not to be wearing a face covering and you do not have an exemption you could receive a maximum fine of £3,200 from the British Transport Police.
This includes in and around the railway station when boarding and arriving at a destination. All passengers are recommended to buy their tickets online from either the Transpennine Express website or via the TPE free app.
You can also buy your tickets at the station from vending machines (which accept cash) or through Transpennine Express staffed station ticket offices (where contactless payment is recommended). Passengers are also recommended to travel off peak when they can (10.00am-15.00pm and after 18.00pm)
Trains in York
For general information about rail travel from York visit the National Rail Enquiries website, which covers information including:
- getting to and from the station
- ticket buying and collection
- staffing and general services
- station facilities
- accessibility and mobility access
- a station map
For accessibility information for all stations in the York area see the Access Able Website.
Who is it for?
The Senior Railcard is available to anyone aged 60 years or over.
What is it for?
1/3 off Standard and First Class
Anytime, Off Peak and Advance fares
How much is it?
A Senior Railcard costs just £30 for a whole year. A Senior Railcard covering three years can also be purchased for greater savings.
Disabled Person's Railcard
Who is it for?
The Disabled Persons Railcard is for people who have a disability that makes travelling by train difficult.
What is it for?
Get 1/3 off Standard and First Class, Anytime, Off-Peak and Advance fares for you and a friend.
How much is it?
A Disabled Persons Railcard costs just £20 for a whole year.
If you need assistance when travelling by train, Passenger Assist can help.
For more information please visit Disabled Persons Railcard