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Staying Safe - Personal Safety

North Yorkshire police have provided information on how to look after your personal safety. This includes:

  • Harassment
  • Understanding consent
  • Child sexual exploitation
  • Getting home safely
  • Stalking
  • Student safety
  • Special occasions
  • Purse theft
  • Dementia and the Herbert protocol

We Care is a North Yorkshire Police scheme designed to support anyone who is vulnerable and needs some help and assistance when they are out and about in York.

The scheme has been designed, with the support of York People First, to enable people to go out into their community and live their lives, but at the same time feel a bit safer and secure.

It also provides important information to the police about a scheme member, so if they ever need to dial 999 or 101, the police are aware of any special needs the caller has and can assist them and provide a level of service in line with their requirements.

Trading Standards  can help local residents identify businesses they can trust by:

  • operating an approved trader scheme in the local motor industry
  • vetting the traders in Age UK's Home Services Directory
  • operate 'cold calling controlled zones' to help reduce instances of cold calling at the door
  • visiting those that have responded to scam mail

Victim of crime

Victim support is an independent charity that provides support to people affected by crime or traumatic events to get the support they need and the respect they deserve. They help people feel safer and find the strength to move beyond crime. 

Suspicious text messages

You can report suspicious text messages to your mobile network provider, for free, by forwarding the text to 7726.

On many Android devices and iPhones, pressing and holding on the message bubble should present the option to forward the message

Information provided by : Action Fraud (Action Fraud, Administrator, National)

Domestic and Sexual Abuse

UK SAYS NO MORE is a national campaign to raise awareness to end domestic violence abuse and sexual violence across the UK.

UK SAYS NO MORE is working with Boots UK, Morrisons, Superdrug and Well pharmacies, TSB banks and independent pharmacies across the UK to provide Safe Spaces in their consultation rooms for people experiencing domestic abuse.

To access a Safe Space walk into any participating pharmacy in the UK. Ask at the healthcare counter to use their Safe Space. A pharmacist will show you to the Safe Space, which will be the consultancy room. Once inside, you will find displayed specialist domestic abuse support information for you to access, to make that call or access Bright Sky safely. Safe Spaces are open and ready for you to use.

Find a Safe Space near you

Find an Safe Space online

Help Lines

Independent Domestic Abuse Service (IDAS) run a helpline for anyone affected by domestic abuse or sexual violence (03000 110 110) You can call the helpline if you are experiencing domestic abuse or have been affected by sexual violence or abuse, if you are worried about your relationship or if you are concerned about someone you know. Professionals can also use the helpline to make referrals and to ask any questions.  The lines are free to contact and what you tell us will be treated in the strictest confidence

There is also a 24 hour national domestic violence number on 0808 2000 247 or the Rape Crisis line on 0808 802 9999.

Independent Domestic Abuse Service (IDAS) provide support to people of all genders (over the age of 16) who are victims or survivors of Domestic Abuse.

This includes practical support, helping you through the criminal and civil justice systems as well as giving you information on benefits and housing, providing emotional support or referring you on for counselling.  Your safety is of paramount concern and they will always do their best to help you form a plan that will help you feel safer.

Support can be offered on a one to one basis or in a group.  If you don’t want to meet in person, they can also help you over the phone or via email at  info@idas.org.uk. The team of people who provide support have specialist knowledge and in-depth training.  They also have good links with solicitors, counsellors and other specialist agencies.

Other information

Nextdoor is a social media platform with over 1,000 neighbours in York. You will need to bear in mind this is just comments from neighbours but a great informal way of knowing what is happening in your area from a resident perspective. It also includes lost and found and recommendations from local people for tradespeople.

Staying Safe online provides information on how to stay safe online and what to do if you are a victim of a scam.

Staying Safe at Home  - this is an additional information page which will come to Live Well York soon.

Last updated: 20/12/2021