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Remaining Independent

How to find the support you are looking for

There are lots of ways in which you can get support to improve your health and wellbeing to live as independently as possible. Support can be through engaging in a group that has common interests and there are hundreds of opportunities you can find in the What's On Directory. Or if you want to find out about community venues you can look in our Hubs and Clubs Directory. If you cannot find what you are looking for then do let us know through any of the feedback buttons or email livewellyork@york.gov.uk.

If you are looking for individual support to meet your needs rather than through any social engagement then Live Well York has a Services and Products Directory that will enable you find what you are looking for. Some support service charge at a commercial rate, some are not for profit while others may be free of charge. So do look carefully for what you need and do check our Buyers Guide.

The Service and Products directory enables you to filter by the type of support you are looking for:

  • Health and Wellbeing
  • Maintaining Your Home
  • Getting Out and About
  • Remaining independent in your own home
  • Moving to a home with on-site support or care

If it is information you are looking at then why not have a look at the wealth of Information & Advice available to you.

You can add any page to your personalised information booklet and send a created booklet to your email address so you can read the information at your leisure or discuss with a friend or relative. This booklet can also be printed, if you do not have access to a printer or wish to request this in large print then please contact LiveWellYork@york.gov.uk.


I need some help to find the best options for me

There are a number of ways you can get support to explore what options would be best for you:

Local Area Co-ordinators

Local Area Coordinators help you stay safe, well, independent and connected to your local community, they:

  • help raise awareness of available resources
  • provide links to local services
  • support people with a wide range of issues
  • develop resilience and social inclusion in communities

Local Area Coordinators work with individuals and families of all ages and abilities. They take time to get to know you, your family and friends, your carers and your community, so they can help you to build a strong support network.

Ways to Wellbeing Social Prescribing - York CVS

What is this service and what does it do?

Ways to Wellbeing (W2W) works with you to improve your wellbeing. It does this by finding out what matters to you, and helping you find and develop your strength and skills.

Run by York CVS, Ways to Wellbeing was York’s first social prescribing scheme. It has now moved into specialist areas of work, including working with the following services:

• Foss Park Mental Health Hospital

• York District Hospital discharge services

Partnering with specialist services allows better access to social prescribing for people who would really benefit from this type of support. It also provides links to support networks in the voluntary and community sector. 

How to contact Ways to Wellbeing:

Phone 01904 621133 (option 4)

Email: waystowellbeing@yorkcvs.org.uk 

If you are currently using any of the services listed above, you can ask them to refer you to Ways to Wellbeing.

Primary Care Link Workers

What are they and what do they do?

• Primary Care Link Workers are social prescribers based in GP surgeries across York

• Social prescribing helps provide you with an alternative to medical intervention

• Often people access their GP for what is primarily a social issue, (e.g. loneliness, isolation, financial problems)

• Primary Care Link Workers are well placed to address the root cause of these difficulties. They will work alongside you, get to know you, and ultimately help you improve your health and wellbeing

• Primary Care Link Workers can meet you in your surgery or out in the community, whichever you prefer

• It’s a non-judgemental service to support you make small changes that could make a big impact on your quality of life

How to access the Primary Care Link Worker service:

Anyone registered with a GP surgery in York is eligible for social prescribing.

  • Phone 01904 437911
  • Or ask any member of staff at your GP surgery to refer you

Talking Points

Talking Points gives you the opportunity to have informal face to face conversations with the adult social care staff more quickly. Face to face conversations help to talk through options, get advice and get involved in a more personal way. They want to reduce waiting times and long processes so it’s easier and quicker to get help and support from an adult social care worker or just to have a chat with someone with experience.

To visit one of the The Improvement Team, contact the Adult Social Care Team to book an appointment on telephone: 01904 555111 and they will do their best to find a time and location most convenient for you. Alternatively, call in to one of your drop-in sessions.

Last updated: 18/12/2023