Housing Advice for Older People

First Call York

If you are over 50 and live in York, you can contact the Age UK First Call information service for advice on services you need in order to stay safe, healthy and independent in your own home.

York Housing Association - Intensive Housing Management Services

York Housing Association offer a visiting support service which works with residents to prevent or address breaches of tenancy which have been caused by building related issues. Intensive Housing management is not personal support and support is offered in the following areas:

• Provide advice on building related issues e.g. safety of property, logging and reporting repairs, coordinating repairs, to act as a contact for contractors
• Assist with management of rent arrears
• Develop and monitor budgets
• Maximise income and claim benefits as appropriate
• Ensure property is kept in acceptable standard
• Address issues arising as a result of hoarding
• Address issues around antisocial behaviour, noise, nuisance and harassment

This service is only available to City of York Council and York Housing Associations tenants. Tenants must be in receipt of benefits to cover the cost of support or be able to self fund.

For more information on the service provided by York Housing – Intensive Housing Management please contact the Single Access Point on 01904 553844 or email sap@york.gov.uk

You can find more information for older people, including:

• Money and benefits advice
• Housing and accommodation
• Repairs and maintenance around the home
• Healthcare and social services
• keeping your home warm

On the council's Housing advice and information for older people page.

Information from City of York Council

Carbon monoxide awareness

Carbon monoxide (CO) is a colourless, odourless, tasteless, poisonous gas produced by incomplete burning of carbon-based fuels, including gas, oil, wood and coal.

Carbon-based fuels are safe to use - it's only when the fuel does not burn properly that excess CO is produced, which is poisonous.

For further information about the risks of carbon monoxide and safety measures visit the City of York Council carbon monoxide awareness webpage.